A working home health website replaced a broken placeholder
A home health provider had a broken placeholder instead of a useful website. BrainRoad built a site where families can understand available care and healthcare professionals can find the referral path.
- Customer
- Home health provider
- Industry
- Home health care
- Customer
- Home health provider
- Industry
- Home health care
What the business needed
The business domain showed a hosting placeholder and a security warning. Families and healthcare professionals could not use it to check services, coverage, contact information, or how to get started.
What BrainRoad was hired to accomplish
Replace the placeholder with a complete, mobile-friendly website that gives families and professional referrers separate, useful paths.
What the old setup made difficult
The old page could not answer even the basic questions. A family could not learn about care or coverage, and a healthcare professional could not reach a useful referral path.
What BrainRoad built
Bryan organized the customer information, wrote and built the website, connected the forms, prepared the launch, and completed follow-up improvements.
- Put up a simple working page while the complete website was being finished.
- Built separate information paths for families and healthcare professionals.
- Used the company's real logo, colors, contact details, services, and coverage area.
- Connected callback, referral, and private-feedback forms to the company's own Google Workspace account.
- Created useful service-area pages without producing dozens of thin county pages.
- Reviewed every public page and form on phones, tablets, and computers before and after launch.
How a customer moves through the system
The technical work stays behind one understandable customer path.
- 1
A family learns about services and checks whether its community is covered.
- 2
The family can request a call from the care team.
- 3
A healthcare professional follows a separate referral path.
- 4
The referral page keeps the referral form, phone, and fax easy to find.
How it supports every market
Coverage information is organized around the communities the company actually serves instead of using repetitive pages for every county.
What changed for the customer
The website now works on phones, tablets, and computers. Families can find services, coverage information, and a callback request. Healthcare professionals can reach the referral form and contact details. The old placeholder and security warning are gone.
Services and systems delivered
- Website strategy, copy, design, and development
- Family callback path
- Healthcare professional referral path
- Service-area organization
- Responsive and accessibility review
- Production launch
Technology behind the work
These tools support the project. The customer story and outcome come first.
- Website development
- Online forms
- Email delivery
How the claims were checked
Implementation detail stays here so the business story remains easy to read.
Live customer websiteAugust 22, 2026
The public website replaced the prior placeholder and exposes the family, coverage, callback, and professional-referral paths.
Project implementation recordAugust 22, 2026
The source project records the website pages, forms, responsive behavior, accessibility work, and production launch.